Beginning Monday of next week the Nevada Department of Motor Vehicles will reopen all of their branch offices throughout the Nevada. Offices will offer only limited services to Nevadans who have been the most affected on driver’s license suspensions, no valid form of identification or having purchased a vehicle with no license plates.
Drivers should visit the DMV website, dmvnv.com, before visiting the office nearest you.
Guidelines posted for three general groups:
— Do it online or at a kiosk – it is more important than ever to use the DMV’s alternate services. (Less paper)
– An automatic extension on expired documents is in effect. Other transactions that can wait include personalized license plate orders, new resident licensing and registration and Real ID upgrades.
— Be prepared if you do come in – visit the website, gather all necessary documents and have forms filled out in advance.
At the offices in Carson City, Henderson, Las Vegas and Reno, DMV staff will be walking the lines outside the offices using these same three steps.
Customers who can legally drive should avoid visiting the DMV for at least the first 30 days. Any driver’s license or other DMV document that has an expiration date from March 16 through July 14 has an automatic extension. The DMV website has an extension letter motorists can print and present to law enforcement. There is no rush to renew.
Customers who are served may be asked to wait outside in their vehicle until called. The offices may stop accepting new customers each afternoon depending on demand.
Appointments and driving skills tests will be available beginning June 15. The department staff, brought back to work May 26, has been contacting customers with previous appointments and has been serving vehicle registration customers on a drop-off basis.
Driving skills tests are resuming this week. Skills tests will be administered by appointment only. No stand-by tests will be allowed. To ensure safety, drive examiners will be wearing full personal protective equipment including face shields, rubber gloves and gowns.
The Department of Motor Vehicles is also implementing two new technology services that were in the planning stages prior to the COVID-19 closure.
The MyDMV online services portal, at dmvnv.com/mydmv, now allows motorists to set up an account without using a Social Security number. This enables approximately 60,000 Driver Authorization Card holders to have full access to DMV online services including address changes, duplicate licenses and vehicle registration cancellation. MyDMV also now asks all customers to answer security questions as an added security enhancement.
The second new technology service will benefit walk-in customers at DMV field offices. “Mobile Ticket” will allow customers to check in and join the line by using their cell phones to scan a QR code or entering a web address. Mobile Ticket will send text messages showing the customer where they stand in line, allowing the customer to wait elsewhere, even away from the DMV.