NV Energy customers who are not currently paying their bills, or have a past-due balance or have not indicated they are facing financial hardships due to the coronavirus, will have their power disconnected in September. Customers facing disconnection will receive 10-day and 2-day notices. Those using payment programs including Equal Pay and FlexPay will not be disconnected if they continue complying with payment rules.
Customers have been welcomed to inform NV Energy directly or online whether they have been financially impacted by COVID-19.
Meanwhile, Southwest Gas Corp. has no immediate plans to shutoff natural gas service to anyone.
Democratic Gov. Steve Sisolak praised the state’s utilities at the outset of the pandemic for temporarily suspending nonpayment disconnections and waiving late fees. “That is exactly the kind of commitment that will help sustain our residents as we weather this crisis,” Governor Sisolak added.
For most people, the new coronavirus causes mild or moderate symptoms, such as fever and cough that clear up in two to three weeks. For some — especially older adults and people with existing health problems — it can cause more severe illness, including pneumonia. Even death.
The number of infections is thought to be far higher because many people have not yet been tested. Studies reveal people can be infected with the virus without feeling sick which means they can continue to spread the virus wherever they go..