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Making doctor visits for older adults easier to deal with – Over the phone, or via internet…

Building on a previous announcement regarding COVID re-opening, Colorado Governor Jared Polis, Nevada Governor Steve Sisolak, Oregon Governor Kate Brown and Washington Governor Jay Inslee announce that their states will be working together on tele-health issues.

Joint statement from the Governors:

The coronavirus pandemic has heightened the demand for tele-health services nationally, and in our states. With patients reluctant to seek in person care due to exposure risk and transportation access issues, tele-health has offered a way for patients to connect with health providers while mitigating exposure risk. It has also highlighted some of the inequities of our healthcare systems.

During the COVID-19 crisis, each state has sought flexibilities from the federal government to expand health services available through tele-health, modify payment policy for services provided using this modality, and expand the allowable technologies used to provide tele-health services. The federal Center for Medicare and Medicaid Services (CMS) has recently announced its intention to make permanent some of the tele-health flexibilities afforded during this pandemic. Tele-health is here to stay.

Our states have significant individual and collective experience with tele-health. To ensure that the nation benefits from our knowledge as changes to federal regulations are contemplated, to support continued application and availability of tele-health in our states, and to ensure that we address the inequities faced in particular by tribal communities and communities of color, we are announcing that Colorado, Nevada, Oregon and Washington have agreed to work together to identify best practices that support tele-health services for residents of our states. We will have individual state-driven approaches to implementing tele-health policies, but our work will be guided by seven overarching principles:

  1. Access: Tele-health should be used as a means to promote adequate, culturally responsive, patient-centered equitable access to health care, and to ensure provider network adequacy.
  2. Confidentiality: Patient confidentiality should be protected, and patients should provide informed consent to receive care and the specific technology used to provide it.
  3. Equity: We will focus on improving equitable access to providers and addressing inequities and disparities in care. Tele-health should be available to every member, regardless of race, ethnicity, sex, gender identity, sexual orientation, age, income, class, disability, immigration status, nationality, religious belief, language proficiency or geographic location.
  4. Standard of Care: Standard of care requirements should apply to all services and information provided via tele-health, including quality, utilization, cost, medical necessity and clinical appropriateness.
  5. Stewardship: Our states will require the use of evidence-based strategies for the delivery of quality care, and will take steps to mitigate and address fraud, waste, discriminatory barriers and abuse.
  6. Patient choice: Patients, in conjunction with their providers, should be offered their choice of service delivery mode. Patients should retain the right to receive health care in person.
  7. Payment/reimbursement: Reimbursement for services provided via tele-health modalities will be considered in the context of individual state’s methods of reimbursement.

We intend to work with our federal partners on tele-health and invite them to commit to a similar coordinated and principle-driven approach. 

Here are more details on how Tele-Health works:  https://www.hhs.gov/coronavirus/telehealth/index.html

 

 

 

 

 

 

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