NV Energy warns customers: Watch out for a big scam!
NV Energy is alerting customers of a scam involving crooks who are calling both business and residential customers telling them that they’re way behind on their phone bill and that they must pay up or their phone service will be cut off.
The utility advises that it does not call customers to demand immediate payment for any reason. Customers who may be at risk of having their power disconnected because of nonpayment, will receive a 10-day notice on their energy bill and a two day notice by mail. Pretty simple.
If customers receive a call asking for an immediate payment, they should refuse and call local law enforcement or NV Energy at 775-834-4444.
NV Energy mandates field employees and contractors to wear identification badges at all times. Employees are never authorized to receive payment in the field.
NV Energy offers tips and reminders on how to protect customers from scams at NvEnergy.com/scams.