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Scammers are at it again – this time demanding power payments NOW!

MESSAGE FROM NV ENERGY

 

NV ENERGY SCAM ALERT

NV Energy does not call customers to demand immediate payment for any reason. Customers who may be at risk of having their power disconnected because of nonpayment will receive a 10-day notice on their NV Energy bill and a 48-hour notice via U.S. Mail. NV Energy does not accept payments via Zelle, MoneyPak, Venmo or Bitcoin. Please be aware of our accepted payment methods and kiosk locations.

If you receive a call asking for immediate payment of any kind, refuse and report the scam to NV Energy. You can also check your account at nvenergy.com/myaccount.

Please share this important information with your family and friends. We don’t want any of our customers to become the victim of a scam.

We Care About Your Safety

Sometimes deceitful people attempt to imitate NV Energy employees — both over the phone and in the community — trying to gain access to your property or information.

Unfortunately, utility scams are growing more frequent and sophisticated. Please keep the following information and tips in mind to protect yourself and avoid falling victim to a scam.

We kindly ask that you report scam activity — even if you have not suffered a financial loss — so that we can do our part to prevent others from falling victim. Please call our dedicated scam phone line, or report scam activity to us online below. You are also encouraged to file a report with the Federal Trade Commission (FTC).

HERE’S MORE INFORMATION: 

NV Energy is warning its customers about a scam recently making the rounds.

A spokesperson for the utility says someone falsely identifies themself as an NV Energy employee in calls to both homes and businesses.

That person makes threats about electric service and demands an immediate payment, often via MoneyPak card or Zelle.

NV Energy says it does not call customers to demand immediate payment for any reason, and it does not take payments via Zelle, Venmo or MoneyPak. 

Anyone at risk of losing power for non-payment would receive a 10-day notice on their energy bill and a 48-hour notice via mail.

Customers who get a call asking for immediate payment should refuse and call local law enforcement or NV Energy if they have additional questions.

You can also report the scam to NVEnergy.com/scams.

report scams

Federal Trade Commission (FTC), (877) FTC-HELP | FTC Complaint Assistant

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